Services >> Remote Support
Remote SupportModern broadband connections make it possible to diagnose and repair many PC problems remotely.
Problems arise with the number of different configurations in the wild. NAT/PAT devices, firewalls and differences between operating systems mean there's no universal way to connect to a remote PC.
To solve this problem, you can download a remote support tool which allows us to connect to your PC quickly and with the minimum of fuss.
This software should only be downloaded under our instruction. We're unable to accept unsolicited requests for help.
 Remote Support is possible over dial-up, however performance will not be optimal.