Knowledge BaseCorrecting Problem With Outlook 2003/2007 Working Offline Periodically, Microsoft Outlook may disconnect from the Exchange server. This is a common problem and can be for many reasons; a temporary network problem, your Exchange server may have undergone maintenance, etc. You may notice this fault if your emails aren't sending and receiving automatically, and you have to press 'Send/Recieve' manually. To see whether Outlook is working online or offline, look in the lower right corner of the Outlook window. If you are connected to Exchange, it will look like one of these two pictures:  Outlook 2003
 Outlook 2007
If you see the following, you are working offline:  Outlook 2003
 Outlook 2007
To fix the problem, click the arrow to the right of 'Offline' and uncheck the Work Offline option:  If you are still unable to connect to the Exchange server after unchecking Work Offline, it may look like this:  If that's the case, then the problem is more serious. There may be a problem with your network connection or Exchange Server. |